Privacy Policy

This policy tells you what to expect Rising Coaching (“us”, “we”, “our”) to do with your personal information. 

If you have any questions about this policy, please contact us at info@risingcoaching.com

Your Personal Information

When using the website www.risingcoaching.com, you may be asked to provide, or you may choose to provide us with, certain personally identifiable information about yourself, including but not limited to, your name, company name, e-mail address, physical address and telephone number.

Information Usage

We collect and use this information

• to provide and improve products and services, 
• for operation of client or customer accounts, 
• for information updates or marketing purposes, 
• to comply with legal requirements,
• for dealing with queries, complaints or claims. 

Third Parties

Unless otherwise disclosed at the time of collection, we will never share your personal information with third parties, unless it is absolutely necessary to respond to your enquiry or to comply with applicable law.

Consent

By providing us with your personal information, you signify your consent to the use of this data as set out in our Privacy Policy.

All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Data Processors 

We take appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of your data. Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. 

IONOS Internet Limited (IONOS) provides us with the online platform that allows us to sell our products and services to you. IONOS may store your personal data only in order to provide continuity of service and disaster recovery. Details of the IONOS Data Processing Agreement can be found here.

Data Storage

We will not retain your personal information longer than necessary. 

We will keep the information you provide for as long as needed to be able to provide our services to you.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, we may also retain some of your information for a longer, limited period as required.

Your Rights

You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact our Data Protection Officer at info@risingcoaching.com

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Cookies

This website may use tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website.